Getting Help

For general assistance with computers and audiovisual equipment, or for assistance regarding the installation of class-related software or equipment (CDs provided with textbooks, flip cameras, etc.), please contact:

• Scott Thomas – scthomas@hagerstown.usmd.edu, 240.527.2758

Instructions for Backing Up Files

• H Drive
• Google Drive
• One Drive

WiFi Access

When connecting to the wireless network at USMH, select USMH-AcademicWifi.  Note: Establishing an IP address may take a few minutes when connecting for the first time. Select the connection on your computer or phone and a new browser window will pop up. Click 'Accept', then 'Done' and you'll be properly connected.

Student Purchasing

Some universities have a student purchasing plan. Please check with the IT department at your home university to determine if you are eligible for discounts on hardware and software packages.

USMH Printing System: Ink Station

Creating an Inkcloud Account at Print Station:

1. Touch the screen
2. Touch any service icon
3. Touch "Ink Account"
4. Touch the arrow
5. Enter a name and touch the arrow
6. Enter an email address and touch the arrow
7. Enter a password and touch "Create Account"

Creating an Incloud Account from the website:

1. Go to web.inkcloud.me
2. Click on Inkcloud Login
3. Click on Create Free Account
4. Enter the requested information
5. Check the Terms of Use box
6. Click Sign Up

Adding funds to your Inkcloud account:

1. Login at Ink Station or online at web.inkcloud.me
2. Click on "add funds"
3. Select the amount to add
4. Click "Continue"
5. Insert credit/debit card or enter card information
6. Click "Pay now"