Getting Help
For general assistance with computers and audiovisual equipment, or for assistance regarding the installation of class-related software or equipment, please contact:
- Scott Thomas – scthomas@hagerstown.usmd.edu, (240) 527-2758 (day hours)
- Craig Menges – cmenges@hagerstown.usmd.edu, (240) 527-2722 (evening hours)
Instructions for Backing Up Files
WiFi Access
When connecting to the wireless network at USMH, select USMH-AcademicWifi. After selecting the connection your device should provide a pop-up where you can enter the corresponding WiFi password. To request the WiFi password, please contact our IT staff or inquire at the security desk.
Note: Establishing an IP address may take a few minutes when connecting for the first time.
Student Purchasing
Some universities have a student purchasing plan. Please check with the IT department at your home university to determine if you are eligible for discounts on hardware and software packages.